ParentPay

ParentPay is used in many schools and parents can make their payments online 24 hours a day, 7 days a week. Parents can make payments for school trips, school meals, uniform and various other items.  This means that parents do not have to remember to write a cheque or give their child cash to take in to school. Furthermore, through ParentPay parents are able view their account online where it is easy to track recent account history, available balance and credit new funds to their child's account using a credit, debit card or direct debit. It is also possible to make online payments for school trips, buses and events. 

Whilst ParentPay is the school's preferred method of payment, the Finance Office will still accept cheques and cash. Please include your child's name, tutor group and details of the item you are paying for on the reverse of any cheques. Please note that cash must be paid into the finance office where a receipt will be given to your child. Cash is not to be deposited in the finance box (located just outside the finance office) - this is for cheque payments.

Click here for access to the ParentPay website.

If you have any problems with the system please email the school at the CVC Finance Office: COM-FINANCE@combertonvc.org

ParentPay FAQs

When can I log in to my ParentPay account?

Once you have received your activation email with your login details, you will be able to activate your account and start making payments. This email will be sent to you via the email address you currently have registered with the school.

Can I merge my CVC ParentPay with my ParentPay account for another school?

Yes. If you have more than one child at our school, or children at other ParentPay schools, you can create a single account login for all your children.

Which cards can I use?

accepts MasterCard, Visa and American Express credit cards, and Maestro, Switch, Delta, Electron, Solo and Visa debit cards.

Is it safe to make payments on ParentPay?

Yes. ParentPay uses leading technology to process your card transactions securely.  All communication with the bank is encrypted and neither nor the school have access to your card details. ParentPay holds a payment history for you to view at a later date, but no card details are stored in any part of the system. Once you have activated your account you can make online payments straight away.

How can I check that it’s secure?

Standard website addresses begin with http: the address for a secure site will always begin with https. You will also see a padlock at the bottom/top right of the screen on the ParentPay login page and after you have logged into your account; never enter your card details or personal data on any web page whose address does not start https.

What about our personal information?

ParentPay Limited, and its group companies, operate in full compliance with Data Protection Law; Including the Data Protection Act 1998 and the General Data Protection Regulation (EU) 2016/679.

The ParentPay Terms and Conditions include a Data Processing Agreement (DPA), compliant with the GDPR, which details both parties’ obligations relating to Data Protection.
https://www.parentpay.com/schools/school-terms-and-conditions/ 

The ParentPay Privacy Notice, which is available to users, provides further information on the processing activities undertaken by ParentPay.
https://www.parentpay.com/privacy-policy/ 

ParentPay will never contact you by phone, email or mail and ask you to divulge confidential information like passwords or card numbers. If you are ever contacted by someone claiming to be from ParentPay, please contact the ParentPay Support Team immediately on 02476 994 820.

For more information please visit https://www.parentpay.com/parents/